Accessibility

Accessibility statement for Help to Buy agent for the South

This accessibility statement applies to Help to Buy agent for the South, a Homes England website.

This website is run by Homes England. We want as many people as possible to be able to use this website. For example, that means you should be able to:

● change colours, contrast levels and fonts
● zoom in up to 300% without the text spilling off the screen
● navigate most of the website using just a keyboard
● navigate most of the website using speech recognition software
● listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

Parts of this website are not fully accessible. For example:
● some pages have poor colour contrast
● some functionality cannot be accessed with just the keyboard
● some text cannot be read by a screen reader
● some heading elements are missing or not consistent
● some buttons are not correctly identified
● some images do not have image descriptions
● some forms have missing elements which are helpful to screen readers

Each department and agency which publishes content on GOV.UK is responsible for making sure it meets the accessibility regulations. We will update the statement when issues are fixed or when we expect them to be fixed.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email webaccessibility@homesengland.gov.uk.

We’ll consider your request and get back to you in 3 days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email webaccessibility@homesengland.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. You can contact us using the details listed above.

Technical information about this website’s accessibility

Homes England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 ‘Non-text content’.

Some text does not have a minimum colour contrast of 4.5:1. This fails WCAG 2.1 success criterion success Criterion 1.4.3 ‘Contrast’.

Some headings are missing. This fails WCAG 2.1 success criterion 2.4.6 ‘Headings and labels’.

Some buttons and sliders cannot be accessed using just the keyboard. This fails WCAG 2.1 success criterion 2.1, ‘Keyboard accessible’, and criterion 2.4 ‘Navigable’.

The purpose of every link cannot be identified from the link text alone. This fails WCAG 2.1 success criterion 2.4.9, ‘Link Purpose (Link Only)’.

When we publish new content we’ll make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

None of the content within this service is exempt from the accessibility regulations.

What we’re doing to improve accessibility

We will continue to review the accessibility of the site whenever changes are made to it and will also look to conduct user testing with users with impairments.

Preparation of this accessibility statement

This statement was prepared on 15 June 2021.

This website was last tested on 14 June 2021. The test was carried out by Scroll.

We tested 7 different page templates with Wave, Axe and VoiceOver, and viewed the site both in Chrome and Safari browsers. The tests were conducted by someone with no physical or mental impairments.

You can request the full accessibility test report from webaccessibility@homesengland.gov.uk


rating button