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Help to Buy Agent for the South Update
The Equity Loan application portal will be off line for essential planned maintenance on Saturday 22nd January possibly extending into Sunday 23rd January. During this time you will be unable to access the online property information form (PIF) or check on progress of an existing application. We apologise for any inconvenience caused during this time.
We are currently working within our service level agreements across all areas. You will receive a response from us within the set time frames. Please ensure documents have been completed correctly before being submitted.
In line with government advice, our teams are working remotely. We are unable to receive and process documents sent by post in a timely way. To avoid unnecessary delays, please use our online service to submit applications.